Shipping policy
What ship methods are used?
We use outside delivery companies (Yanwen / Postal), and we cannot guarantee these delivery times.
Can I update the shipping address?
Normally we will only ship to the address entered when the order was originally placed. Let’s connect as soon as possible if you need to update the shipping address--e-mail us at: service@balmonts.com
Most orders placed on business days will be processed and shipped within 3-5 days.
We are unable to deliver on weekends or public holidays, any orders placed during this period will be dispatched the following business day.
How long does my order take to arrive?
| Country | Arrive time |
| US | 7 - 15 Business Days |
| CANADA | 7 - 15 Business Days |
| UK | 7 - 15 Business Days |
| Europe | 7 - 15 Business Days |
| All Other Countries | 15 - 20 Business Days |
Where does balmonts ship from?
Normally, All of balmonts’s in-stock products are shipped from China and will be delivered in 7-15 business days. be sent directly from our factories.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world.
What should I do if my package is missing?
Please contact us if you have not received your delivered order or if it has been lost in transit by the carrier. We would be happy to assist.
Contact us
Ship to :
| Armenia, Australia, Austria, Azerbaijan |
| Bahrain, Belarus, Belgium, Bulgaria |
| Canada, Croatia, Cyprus |
| Denmark, Democratic People's Republic Of |
| Estonia |
| Finland, France |
| Germany, Greece |
| Hungary, Hong Kong |
| Iceland, India (36 of 37 states), Indonesia, Ireland, Israel, Italy |
| Jamaica, Japan |
| Kazakhstan, Kyrgyzstan, Korea |
| Latvia, Lithuania, Luxembourg |
| Malaysia, Maldives, Malta, Myanmar, Macao |
| North Macedonia, Netherlands, New Zealand, Norway |
| Oman |
| Pakistan, Philippines, Poland, Portugal |
| Qatar |
| Romania, Russia |
| Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland |
| Tajikistan, Thailand, Turkey, Turkmenistan, Taiwan |
| United Kingdom, United States, ,, , Ukraine, United Arab Emirates, Uzbekistan |
| Vietnam |
Contact us：
If you have any questions about shipping and delivery, please contact us:
Email:service@balmonts.com